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Free Oracle 1Z0-1037-22 Exam Braindumps (page: 2)

Page 2 of 18
PDF with 70 Questions

Which two statements are true about exporting report data? (Choose two.)

  1. It can be exported as a Word doc.
  2. It can be exported only as an .xlsx Excel file.
  3. It can be exported in XML format.
  4. It can be exported to a character-delimited file.
  5. It can be exported in PDF format.
  6. It can be exported using only absolute HTML layouts.

Answer(s): C,D



Which two statements are true about replacement tokens? (Choose two.)

  1. They enable re-use of existing content of any data type in variables.
  2. They enable management of standardized content from a single resource.
  3. They enable creation and storage of complex content consisting of integrated text and images multiple times.
  4. They enable re-use of content in a standardized form.

Answer(s): B,D

Explanation:

Replacement tokens enable you to do the following:


Reference:

Oracle Service Cloud, Knowledge Advanced Administration Guide, 18A, page 25



What is the purpose of an SLA in Knowledge base?

  1. to group and refine related answers based on the product and the service level
  2. to provide access to the answers based on the customer service level agreement matching the answers' access level
  3. to give permission to users to add questions in a forum based on the service level
  4. to rank customers based on the number of answers posted in a forum based on the service level

Answer(s): B

Explanation:

Service Level Agreements (SLA) determine control the type and amount of support you offer your customers. You must define an SLA to associate with Customer Portal users.

Table Service Level Agreement Options, Example



Picture 1


Reference:

https://docs.oracle.com/cloud/august2016/servicecs_gs/FAKAU/Chunk858056443_d105.htm



After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

  1. 1000
  2. 100
  3. 50
  4. 500

Answer(s): B

Explanation:

If there are more than 100 work teams, you will see a search box you can use to locate a subset of the work teams.


Reference:

Oracle Service Cloud, Knowledge Advanced Administration Guide, 18A, page 70






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