A user in the campaign manager group opens a workflow and clicks to open a delivery. After the delivery opens, the following error is thrown:
Cannot load document of type ‘Deliveries (nms:delivery)’ satisfying condition ‘(@id=12345678) AND ((@deleteStatus = 0))’.
The requested database record does not exist. What is the most likely cause of this error?
- The user does NOT have access to the workflow folder.
- The delivery has already been sent and therefore CANNOT be opened.
- The MTA process is NOT running on the instance.
- The user is NOT in the Delivery operators group and does NOT have permission.
Answer(s): B
Reference:
https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/delivery-error/qaq-p/234713
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