An organization wants to ensure that everyone can fill out the general project custom form associated with the general project template. What is the correct sharing setting for the custom form?
Answer(s): B
Objective: Ensure that everyone in the organization can fill out the general project custom form associated with the general project template.Form Sharing Settings:Correct Setting: Update the form sharing to "Make this visible system-wide so that everyone in Workfront can see it". This setting ensures that the form is accessible to all users within the system, allowing anyone to fill out the form as required.
A client wants to keep track of project metrics based on the request that was submitted, but they do not want the requestor to fill this information out. How would a system administrator configure this request?
Answer(s): C
Objective: Track project metrics based on the submitted request without allowing the requester to fill in this information.Configuration Steps:Step 1: Create a Custom Form with the necessary metric fields. Step 2: Do not include these metric fields in the part of the form visible to the requester. Step 3: Add these metric fields to the project details section instead. This ensures that the requester does not input the metric information, but the information can still be tracked and recorded as part of the project details.
Refer to advanced reporting and custom field management in Workfront documentation.
Which two actions are necessary for a request queue to be visible in the system? (Choose two.)
Answer(s): A,D
Objective: Make a request queue visible in the system.Necessary Actions:Action 1: Check the box to publish as a help request queue. This action makes the queue available for users to submit help requests.Action 2: Ensure that the queue project is within a status that equates to Current. This ensures the project is active and visible to users. Both actions are required to ensure the request queue is not only visible but also active and functional for users.
This information can be confirmed in the Workfront queue and project status settings documentation.
When someone who is named as the Default Assignee in a routing rule has their account deactivated, how does Adobe Workfront route requests?
Objective: Understand how requests are routed when the default assignee in a routing rule is deactivated.Routing Behavior: Workfront does not automatically reassign requests when the default assignee is deactivated. Requests will continue to be routed to the deactivated account unless manually reconfigured.
This can be verified in the routing rules and account management sections of the Workfront documentation.
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