QUESTION: 89

In most cases, medical errors are caused by breakdowns in the healthcare system rather than by provider mistakes.

True
False

Answer(s): A

In order to compensate for lost revenue resulting from services provided free or at a significantly reduced cost to other patients, many healthcare providers spread these unreimbursed costs to paying patients or third-party payors. This practice is known

dual choice
cost shifting
accreditation
defensive medicine

Answer(s): B

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QUESTION: 91

In order to cover some of the gap between FFS Medicare coverage and the actual cost of services, beneficiaries often rely on Medicare supplements.
Which of the following statements about Medicare supplements is correct?

The initial ten (A-J) Medigap policies offer a basic benefit package that includes coverage for Medicare Part A and Medicare Part B coinsurance.
Each insurance company selling Medigap must sell all the different Medigap policies.
Medicare SELECT is a Medicare supplement that uses a preferred provider organization (PPO) to supplement Medicare Part A coverage.
Medigap benefits vary by plan type (A through L), and are not uniform nationally.

Answer(s): A

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QUESTION: 92

In order to generate exchanges with consumers, healthcare plan marketers use the four elements of the marketing mix: product, price, place (distribution), and

segmentation
publicity
promotion
plan design

Answer(s): C

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QUESTION: 89

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QUESTION: 92