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Healthcare Management: An Introduction Questions 106–110 (page: 23)

Updated On: 10-Feb-2026

Katrina Lopez is a claims analyst for a health plan that provides a higher level of benefits for services received in-network than for services received out-of-network. Ms. Lopez reviewed a health claim for answers to the following questions:
Question A

  1. A, B, C, and D
  2. A, B, and D only
  3. B, C, and D only
  4. A and C only

Answer(s): A



Katrina Lopez is a claims analyst for a health plan that provides a higher level of benefits for services received in-network than for services received out-of-network. Ms. Lopez reviewed a health claim for answers to the following questions:

Question A --

  1. A, B, C, and D
  2. A, B, and D only
  3. B, C, and D only
  4. A and C only

Answer(s): A



Khalyn Drury's employer includes managed dental care in its employee benefits package. During open enrollment, Ms. Drury enrolled in the dental plan, which provides dental services to its members in exchange for a prepayment (the premium). Dental services

  1. dental preferred provider organization (PPO)
  2. traditional fee-for-service (FFS) dental plan
  3. plan with a dental point of service (POS) option
  4. dental health maintenance organization (DHMO)

Answer(s): D



Lansdale Healthcare, a health plan, offers comprehensive healthcare coverage to its members through a network of physicians, hospitals, and other service providers. Plan members who use in- network services pay a copayment for these services. The copayment

  1. specified dollar amount charge that a plan member must pay out-of-pocket for a specified medical service at the time the service is rendered
  2. percentage of the fees for medical services that a plan member must pay after Magellan has paid its share of the costs of those services
  3. flat amount that a plan member must pay each year before Magellan will make any benefit payments on behalf of the plan member
  4. specified payment for services that was negotiated between the provider and Magellan

Answer(s): A



Managed behavioral health organizations (MBHOs) use several strategies to manage the delivery of behavioral healthcare services. The following statements are about these strategies. Select the answer choice that contains the correct statement.

  1. MBHOs generally provide benefits for mental health services but not for chemical dependency services.
  2. The level of care needed to treat behavioral disorders is the same for all patients and all disorders.
  3. By using outpatient treatment more extensively, MBHOs have decreased the use of costly inpatient therapies.
  4. PCP gatekeeper systems for behavioral healthcare generally result in more accurate diagnoses, more effective treatment, and more efficient use of resources than do centralized referral systems.

Answer(s): C



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