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The Gardenia Health Plan has a national reputation for quality care. When Gardenia entered a new market, it established a preferred provider organization (PPO), a health maintenance organization (HMO), and a point-of- service product (POS) to serve the plan members in this market. All of the providers included in the HMO or the POS are included in the broader provider panel of the PPO. The POS will be a typical two-level POS that offers a cost-based incentive plans for PCPs, and the HMO is a typical staff model HMO.

The network strategy that Gardenia is using to establish its range of healthcare plans is known as the

  1. network-within-a-network approach
  2. gatekeeper approach
  3. tiered network approach
  4. preferred tier approach

Answer(s): A



The Gardenia Health Plan has a national reputation for quality care. When Gardenia entered a new market, it established a preferred provider organization (PPO), a health maintenance organization (HMO), and a point-of- service product (POS) to serve the plan members in this market. All of the providers included in the HMO or the POS are included in the broader provider panel of the PPO. The POS will be a typical two-level POS that offers a cost-based incentive plans for PCPs, and the HMO is a typical staff model HMO.

The following statement(s) can correctly be made about Gardenia's establishment of the PPO and the staff model HMO in its new market:

1. When establishing its PPO network, Gardenia most likely initiated outcomes measurement tools and developed collaborative process improvement relationships with providers.

2. To avoid high overhead expenses in the early stages of market evelopment, Gardenia's HMO most likely contracted with specialists and ancillary providers until the plan's membership grew to a sufficient level to justify employing these specialists.

  1. Both 1 and 2
  2. Neither 1 nor 2
  3. 1 Only
  4. 2 Only

Answer(s): D



The Gardenia Health Plan has a national reputation for quality care. When Gardenia entered a new market, it established a preferred provider organization (PPO), a health maintenance organization (HMO), and a point-of- service product (POS) to serve the plan members in this market. All of the providers included in the HMO or the POS are included in the broader provider panel of the PPO. The POS will be a typical two-level POS that offers a cost-based incentive plans for PCPs, and the HMO is a typical staff model HMO.

One statement that can correctly be made about Gardenia's two-level POS product is that

  1. members who self-refer without first seeing their PCPs will receive no benefits
  2. both Gardenia and the PCPs stand to benefit if the non-provider panels are kept relatively narrow
  3. members will pay higher coinsurance or copayments if they first see their PCPs each time
  4. the plan offers no financial incentives to members to choose an in-network specialist over a non-network specialist

Answer(s): D



Health plans are required to follow several regulations and guidelines regarding the access and adequacy of their provider networks. The Federal Employee Health Benefits Program (FEHBP) regulations, for example, require that health plans

  1. Allow members direct access to OB/GYN services
  2. Allow members direct access to prescription drug services
  3. Provide access to Title X family-planning clinics
  4. Provide average office waiting times of no more than 30 minutes for appointments with plan providers

Answer(s): D






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