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Certification in Logistics, Transportation and Distribution Questions 96–100 (page: 21)

Updated On: 9-Feb-2026

While designing a logistics network, which of the following actions does a manager need to complete in order to identify the key logistics goals and perform benchmark analysis?

  1. Define process steps
  2. Conduct a supply chain audit
  3. Examine network alternatives
  4. Complete a facility location study

Answer(s): A



A company that distributes spare parts for the automobile industry must consider duty rates when deciding where to sell its products. Duty rates are heavily influenced by:

  1. the country of destination to which goods are exported.
  2. the country of origin from which goods are imported.
  3. the invoice value of imported goods.
  4. the invoice value of exported goods.

Answer(s): C



A logistics manager has received a lot of customer complaints concerning damaged products. This represents which of the following customer service dimensions?

  1. Time
  2. Dependability
  3. Communication
  4. Convenience

Answer(s): D



What may be the cause if the value of inventory is greater than the value of the net working capital?

  1. Receivables are too high.
  2. Cost of goods sold (COGS) is too high.
  3. Inventory is too high.
  4. High level of obsolescence.

Answer(s): D



Which of the following components represents the best opportunity to improve the effectiveness of an order cycle?

  1. Order transmittal
  2. Order processing
  3. Order picking
  4. Order delivery

Answer(s): C



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