QUESTION: 49

A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there.
Which of the following actions is most effective in helping to select a service provider?

Contacting the country's consulate for leads
Contacting the country's local government for recommendations
Visiting several potential providers before making a selection
Finding a trusted local business agent to help in the search

Answer(s): D

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QUESTION: 50

Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?

Automation of supplier sales activities
Elimination of formal contracts
Reduction in customer and supplier inventories
Standardization of communications

Answer(s): C

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QUESTION: 51

Which of the following organizational design choices is an example of vertical integration?

Contracting with a third-party logistics provider
Producing components used internally
Externally staffing a customer service center
Awarding a one-time trade show contract

Answer(s): B

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QUESTION: 52

A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products.
Which of the following distribution strategies would be the most appropriate for the business-strategy change?

Local distribution centers serving retailers and online sales
Centralized cross-docking facilities serving retailers and online sales
A centralized distribution center serving retailers and direct shipment from the factory serving online sales
A centralized distribution center serving retailers with transshipment arrangements serving online sales

Answer(s): C

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QUESTION: 49

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QUESTION: 51

QUESTION: 52