QUESTION: 209

A firm has discovered a product quality issue.
What should be the first step in responding to this issue?

Determine the root cause of the quality issue.
Separate the non-conforming products.
Trace the location of the faulty product in the supply chain.
Replace faulty products when they are returned by the end user.

Answer(s): C

QUESTION: 210

Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?

Calculating a risk index for each facility
Establishing external risk communications processes
Projecting the ability of a facility to recover from an event
Preparing for risk management accreditation

Answer(s): B

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QUESTION: 211

Direct shipment distribution typically offers which of the following advantages?

Risk pooling is facilitated.
Demand variability is reduced.
Service levels are increased.
Lead times are reduced.

Answer(s): D

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QUESTION: 212

Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?

Direct shipment from plant to customers
Shipment from a central distribution warehouse
Shipment through a multi-echelon distribution network
Outsourcing the distribution function

Answer(s): A

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QUESTION: 209

QUESTION: 210

QUESTION: 211

QUESTION: 212