QUESTION: 313

A company recently faced an increase in backorders. The company's marketing department recently ran a sales promotion. The purchasing and planning departments were not aware of the promotional activity.
Which of the following processes will help to solve this type of problem in the future?

Sales and operations planning (S&OP)
Advanced planning and scheduling (APS)
Supplier relationship management (SRM)
Customer relationship management (CRM)

Answer(s): A

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QUESTION: 314

A company is aggressively pursuing improvements in the financial performance of its supply chain. The company should first focus its efforts on which of the following metrics?

Process takt time
Cycle count accuracy
Number of inventory turns
Number of first-tier suppliers

Answer(s): C

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QUESTION: 315

A company develops annual forecasts for key products and enters into annual contracts with key suppliers based on the forecasts.
Which of the following benefits would the company most likely receive from this approach?

Shorter delivery lead times
Lower prices
Improved service
Higher-quality products

Answer(s): B

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QUESTION: 316

A company has applied lean thinking and tools to its internal operations over the last several years. The company is now concerned about its ability to recover from a supply disruption.
Which of the following actions would be most appropriate for the company to take to increase its resiliency?

Arrange for multiple sources for key components.
Maintain 1 week's supply of safety stock for key components.
Require the suppliers of key components to maintain safety stock.
Add capacity to enable quick recovery from a disruption.

Answer(s): C

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QUESTION: 313

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QUESTION: 316