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APICS CSCP Exam
APICS Certified Supply Chain Professional (Page 16 )

Updated On: 1-Feb-2026
Page 16 of 145
PDF with 719 Questions

Which of the following situations is an example of cross-selling?

  1. A computer application inducing buyers to purchase more expensive components
  2. A credit card company offering current customers an account with insurance against fraud
  3. An online bookseller showing customers a list of books bought by customers with similar purchasing histories
  4. Call center operators promoting a slightly more expensive service program

Answer(s): C



Which of the following conditions is most likely to be a consequence of running lean production?

  1. Increased risk from a disruption
  2. Increased demand fluctuations
  3. Decreased capacity utilization
  4. Decreased supply chain efficiency

Answer(s): C



A manufacturer is in the process of segmenting customer markets for its products.
What is the most appropriate customer factor to use in identifying the segments?

  1. Profit margin from purchases
  2. Distance from the nearest plant
  3. Customer brand image
  4. Cost of goods sold (COGS)

Answer(s): D



To reduce costs and increase control of its primary raw material, a manufacturer of corrugated and cardboard materials and cartons purchases a paper mill. This is an example of:

  1. vertical integration in the supply chain.
  2. horizontal integration in the supply chain.
  3. supplier relationship management (SRM).
  4. expansion in the scale of operations.

Answer(s): D



Which of the following statements about the International Organization for Standardization (ISO) is true?

  1. ISO 9000 series deals with guidelines and procedures for managing a firm's environmental impact.
  2. ISO 9000 and 14000 series are broad standards that are industry-specific and legally binding.
  3. Most major countries today have accepted the ISO standards because of cost saving guidance.
  4. ISO 9000 or 14000 certification indicates a company conforms to the standard.

Answer(s): D



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