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APICS Certified Supply Chain Professional Questions 663–668 (page: 40)

Updated On: 1-Feb-2026

The best designed information technology (IT) initiatives can fail if:

  1. top tier external consultants are not used.
  2. the cost outweighs the benefit.
  3. capitalization rates are not properly accounted for.
  4. employees are not properly trained.

Answer(s): D



The most appropriate scope of an enterprise resources planning (ERP) system is:

  1. a single firm with multiple production facilities.
  2. the end-item producer and downstream trading partners.
  3. the production operations of a large organization.
  4. the trading partners in a supply chain.

Answer(s): D



The effective use of a decision support system (DSS) typically is dependent on the implementation of:

  1. a set of appropriate performance measures.
  2. a complete supply chain strategy.
  3. an effective sales and operations plan.
  4. a collaborative relationship with customers.

Answer(s): A



Supply chain risk metrics should have which of the following characteristics?

  1. Inclusive and sustainable
  2. Valid and reliable
  3. Automated and extensive
  4. Flexible and interchangeable

Answer(s): B



The growth of social networking tools has enabled companies to improve their market segmentation tactics by:

  1. replacing the need for expensive customer relationship management (CRM) systems and tools.
  2. gaining two-way feedback on the effectiveness of a brand and its customer satisfaction.
  3. facilitating the logistics cost management of expedited delivery methods and modes.
  4. providing customers with an easy means to communicate with each other.

Answer(s): B



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