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An organization studying its strategic environment for establishing the scope of its supply chain transformation project must first create a:

  1. SWOT analysis.
  2. business plan.
  3. value proposition.
  4. business issue repository.

Answer(s): D

Explanation:

According to the ASCM CTSC Exam Content Manual, a business issue repository is a tool that helps an organization to study its strategic environment for establishing the scope of its supply chain transformation project. A business issue repository is defined as "a collection of business issues that are identified and prioritized by the organization's leadership team and other key stakeholders"1. A business issue repository helps to align the supply chain transformation objectives with the organization's vision, mission, and strategy, and to identify the gaps and opportunities for improvement in the current supply chain performance1. A business issue repository also helps to communicate the rationale and benefits of the transformation to the internal and external stakeholders, and to monitor and measure the progress and outcomes of the transformation1.

1: ASCM CTSC Exam Content Manual, page 14.



The most prominent characteristic of a digital supply chain is:

  1. orientation towards perfect order fulfillment.
  2. focus on demand simulation while managing costs.
  3. optimal lot-sizing during replenishment.
  4. access to latest point-of-sale (POS) data across the network.

Answer(s): D

Explanation:

one of the most prominent characteristics of a digital supply chain is the access to latest point-of- sale (POS) data across the network. POS data refers to the information collected by retailers at the point of purchase, such as the product, quantity, price, date, time, and location of the transaction3. Access to this data enables digital supply chains to have real-time visibility of customer demand, inventory levels, and market trends, and to use advanced analytics and artificial intelligence to optimize planning, forecasting, replenishment, and delivery12. Access to POS data also helps digital supply chains to improve customer satisfaction, reduce costs, increase sales, and enhance collaboration among supply chain partners12.



A firm sells its products to retailers who then sell these products to customers. The firm wishes to obtain retail sales data for these products in near real time to improve its demand planning.
Which of the following actions should the firm undertake first?

  1. Develop and select from negotiation options.
  2. Anticipate data negotiation agreement frameworks.
  3. Review data needs and potential trading options.
  4. Informally discuss potential data exchanges without committing.

Answer(s): C

Explanation:

Before the firm can negotiate or discuss data exchanges with the retailers, it should first review its own data needs and potential trading options. This means that the firm should identify what kind of retail sales data it requires, how frequently, and for what purpose. It should also assess the value and quality of the data, and the costs and benefits of obtaining it. Moreover, the firm should explore what kind of data it can offer in return to the retailers, and how it can create a mutually beneficial data exchange relationship. By reviewing its data needs and potential trading options, the firm can prepare a clear and realistic data exchange proposal that can facilitate the subsequent negotiation or discussion process.
1: Data Processing Agreements: Coordination, Drafting, and Negotiation



Which of the following roles is generally defined as a sponsor of an improvement effort?

  1. Manager
  2. Champion
  3. Steward
  4. High performer

Answer(s): B

Explanation:

According to the ASCM CTSC Exam Content Manual, a champion is generally defined as a sponsor of an improvement effort. A champion is "a senior leader who provides direction and support for a strategic initiative and ensures alignment with the organization's vision, mission, and goals"1. A champion is also responsible for securing resources, removing barriers, and empowering the improvement team to achieve the desired outcomes1. A champion acts as a role model, a mentor, and a spokesperson for the improvement effort and helps to communicate its value and benefits to the stakeholders1.
1: ASCM CTSC Exam Content Manual, page 9.






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