QUESTION: 17

What role in change must promote an idea to potential Sponsors?

Idea-Generator
Sponsor
Targets
Change Agent

Answer(s): D

Explanation:

According to the Change Management Institute's Change Management Roles Model, there are four main roles in change: Idea-Generator, Sponsor, Change Agent, and Target. Idea-Generator is the role that identifies the need for change and proposes a solution. Sponsor is the role that authorizes and funds the change. Change Agent is the role that promotes an idea to potential Sponsors and implements the change once it is approved. Target is the role that is affected by the change and needs to adopt new behaviors or ways of working.

Reference:

https://apmg- international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper %2017%20-%20v1.0.pdf (page 11)

Reveal Solution Next Question

QUESTION: 18

Which action is an appropriate change management response to people in the early stages of a change cure?

Interpret emotions as evidence of poor change management
Be clear about the losses that people will experience
Delay communication until all the details are known
Accept that everyone will eventually work their way through the curve

Answer(s): B

Explanation:

The change curve is a model that describes the typical emotional stages that people go through when they face a change. The early stages of the change curve are characterized by shock, denial, anger, and frustration. To help people through these stages, change leaders should be clear about the losses that people will experience and acknowledge their feelings and concerns. The other options are not appropriate responses, as they would either ignore or dismiss people's emotions or create more uncertainty and confusion.

Reference:

https://apmg- international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper %2018%20-%20v1.0.pdf (page 11)

Reveal Solution Next Question

QUESTION: 19

Which MBTI® preference would bring a rational approach to selecting an outcome?

Introvert
Feeling
Perceiving
Thinking

Answer(s): D

Explanation:

According to the Myers-Briggs Type Indicator (MBTI), thinking is one of the four preference pairs that describe how people interact with the world and make decisions. Thinking refers to preferring to use logic, analysis, and objective criteria to select an outcome. The other options are not preferences, but dimensions of preferences. Introvert and perceiving are opposite to extrovert and judging, respectively, while feeling is opposite to thinking.

Reference:

https://apmg- international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper %2019%20-%20v1.0.pdf (page 11)

Reveal Solution Next Question

QUESTION: 20

Which item is one of Mayfield's seven principles of stakeholder engagement?

Poorly facilitated meetings on NOT achieve their outcomes and waste people's time
Identification is a continuous practice new stakeholders emerge during a change old ones can fade away
Continually look at the big picture and the long term to make sure the change sticks
Different levels of engagement are required depending on where people are along the change journey

Answer(s): B

Explanation:

Mayfield's seven principles of stakeholder engagement are:
Engagement is a two-way process
Identification is a continuous practice new stakeholders emerge during a change old ones can fade away
Different levels of engagement are required depending on where people are along the change journey
Engagement requires empathy understanding what matters most to stakeholders Engagement requires authenticity being honest about what can be influenced Engagement requires creativity finding ways to involve stakeholders in meaningful ways Engagement requires courage being prepared to have difficult conversations Therefore, option B is one of Mayfield's seven principles of stakeholder engagement.

Reference:

https://apmg-
international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper %2020%20-%20v1.0.pdf (page 11)

Reveal Solution Next Question

Free Change-Management-Foundation Exam Braindumps (page: 6)

QUESTION: 17

Explanation:

Reference:

QUESTION: 18

Explanation:

Reference:

QUESTION: 19

Explanation:

Reference:

QUESTION: 20

Explanation:

Reference:

Change-Management-Foundation Discussions & Posts