Cisco
CompTIA
ISC
EC-Council
EXIN
Fortinet
ITIL
Juniper
Microsoft
VMware
Avaya
SAP
Google
NVIDIA
Salesforce
Amazon
Palo Alto Networks
ISC2
Splunk
ServiceNow
All Vendors
  2. Home
  3. Exams
  4. Apple
  5. SUP-2023

Apple SUP-2023 Exam
Apple Device Support (Page 4 )

Updated On: 7-Feb-2026
Page 4 of 21
PDF with 99 Questions

Scenario
You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts.
What should be your next step in troubleshooting the app's issue?

  1. Create a new file.
  2. Upgrade to the latest version of the app.
  3. Remove the ~/Library/Preferences/application name preference file.
  4. Reinstall or upgrade macOS.
  5. Troubleshoot application preferences.

Answer(s): B



Which three things happen to web browsing when Lockdown Mode is turned on for iPhone? (Choose three.)

  1. Only Apple approved websites can be viewed.
  2. Web fonts might not be displayed.
  3. Certain complex web technologies are blocked.
  4. Images might be replaced with a missing image icon.
  5. Safari is removed from the Home Screen.

Answer(s): B,C,D



How should you force your Mac to reinitialize a peripheral device's connection and reload any peripheral-specific drivers?

  1. Connect the peripheral to a USB hub.
  2. Unplug and reconnect the peripheral.
  3. Unplug other devices on the same bus.
  4. Connect the peripheral to another Mac.

Answer(s): B



Which three scenarios cause Apple File System (APFS) volumes to generate encryption keys? (Choose three.)

  1. During user creation
  2. At first user login on the Mac
  3. During the first macOS boot sequence
  4. During the first user's password creation
  5. After erase content and setting

Answer(s): A,B,D



Scenario
ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.
Which feature MUST ACME's carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

  1. eSIM Plan Transfer
  2. eSIM Quick Transfer
  3. eSIM Convert
  4. eSIM Carrier Transfer

Answer(s): B



Viewing page 4 of 21
Viewing questions 16 - 20 out of 99 questions



Post your Comments and Discuss Apple SUP-2023 exam prep with other Community members:

Join the SUP-2023 Discussion