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Avaya 37820X Exam
Avaya Midsize Solution Design Exam (Page 5 )

Updated On: 30-Jan-2026
Page 2 of 14
PDF with 65 Questions

What are two reasons to use Voicemail Pro for recording? (Choose two.)

  1. Each Avaya Contact Center Select voice agent license includes a recording license.
  2. It provides reporting such as how many times a call was put on hold.
  3. It offers live monitoring of voice and screens.
  4. No additional licensing is needed to allow any user call recording via a button.

Answer(s): C,D



Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?

  1. Avaya Communicator using iOS or Android smartphones
  2. one-X® Mobile Preferred using iOS or Android smartphones
  3. Scopia Mobile using iOS or Android smartphones
  4. one-X® Mobile Preferred using Windows smartphones

Answer(s): B



Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls. They are not as concerned about reliability of messaging and other forms of collaboration. Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

  1. Add an E1 or T1 line with a combo card.
  2. Add a second Port well SBCE to provide High Availability (HA).
  3. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
  4. Duplicate all of the SIP trunks, add another Port well SBCE and High Availability (HA. licenses.

Answer(s): A



Refer to the IT-FAC scenario and exhibits.




The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)

  1. It utilizes the WiFi network of APs.
  2. It supports off-premise connectivity.
  3. It operates on a separate DECT network.
  4. It uses a line of ruggedized endpoints.

Answer(s): A,D



Refer to the Scenario: IT-FAC.

To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X® Mobile Preferred for the six executives.

Based on the above information, what Is the impact of using DECT telephones and one-X® Mobile Preferred on the user licensing?

  1. 16 additional Mobile userlicenses
  2. 16 additional Office userlicenses
  3. Six additional Power userlicenses
  4. No additional user licenses

Answer(s): B



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Viewing questions 21 - 25 out of 65 questions



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