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Avaya Aura Core Components Support Exam Questions 31–35 (page: 8)

Updated On: 10-Feb-2026

A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061. Users are unable to call any Avaya Aura® users which are connected via the same Avaya Aura® Session Manager (SM).
They have run a traceSM and see no SIP messages coming from the CS1000 in the trace. They can ping between the CS1000 and SM100.
Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.)

  1. “list trace tac xxx”, where xxx is the TAC of the trunk group between Avaya Aura® Communication Manager and SM
  2. “tshark -i eth1 -w <capturefilename>” on SM
  3. the latest /var/log/ecs logfile on Avaya Aura® Communication Manager
  4. traceSM with TLS handshaking enabled on SM
  5. the ppm.log in /var/log/Avaya/jboss/SessionManager on SM

Answer(s): B,D



After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura® System Manager (SMGR) cannot connect to SM, but can connect other network components.
Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

  1. Avaya Aura® Session Manager (SM)
  2. Avaya Aura® System Manager (SMGR)
  3. Avaya Aura® Communication Manager (CM)
  4. Avaya Aura® Utility Server (US)

Answer(s): A



A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura® Communication Manager (CM).
After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.
If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?

  1. PPM is downloaded to the Remote Worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
  2. PPM is downloaded to Avaya Aura® Session Manager (SM) from CM.
  3. PPM is downloaded to the Remote Worker telephone from Avaya Aura® System Manager (SMGR).
  4. PPM is downloaded to the Remote Worker telephone from CM.

Answer(s): A



Which Linux command is used to start a previously stopped Communication Manager?

  1. start -s CommunicaMgr
  2. restartCM
  3. start -s CM
  4. start CM

Answer(s): A



Which two statements are true regarding Full and Half call model processing? (Choose two.)

  1. Avaya Aura® Session Manager (SM) always performs Half call model processing.
  2. Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.
  3. Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
  4. Avaya Aura® Session Manager (SM) always performs Full call model processing.

Answer(s): A,B



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