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A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze TM SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

  1. Use SSH to Avaya Breeze TM, and run SMnetSetup.
  2. Use SSH to Avaya Breeze TM, and use the route command to correct the routing table.
  3. Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.
  4. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform < Server
    Administration, and edit the Server Instance.

Answer(s): D





Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS). Based on the exhibit, which statement about the message flow is true?

  1. Avaya Aura® Presence sends Notify to the telephone via Avaya Aura® Session Manager.
  2. Phone sends Register message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.
  3. The telephone sends Subscribe message to Avaya Aura® Session Manager via Avaya Session Border
    Controller for Enterprise.
  4. Avaya Aura® Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

Answer(s): A



Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

  1. WCF
  2. ASAI/TSAPI
  3. DMCC/TSAPI
  4. TR87

Answer(s): C


Reference:

https://www.avayA.com/en/documents/avaya-aura-application-enablement-services---uc4303.pdf



Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

  1. It is not anchored on the Avaya Aura® Media Server.
  2. It is anchored on the Avaya Aura® Media Server if using SIP agent.
  3. It is anchored on the Avaya Aura® Media Server until the agent answers the call.
  4. It is anchored on the Avaya Aura® Media Server for the duration of the call.

Answer(s): B






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