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7303 Avaya CallPilot® Implementation Exam Questions 26–30 (page: 7)

Updated On: 10-Feb-2026

An Avaya CallPilot desktop user attempts to compose and address a message to another Avaya CallPilot user. The Avaya CallPilot address book is empty. When the user attempts be download the Avaya CallPilot address book, a dialog box appears staling that 0 entries are found.
Which Desktop Messaging configuration slop should be verified to ensure access to the Avaya
CallPilot address book for desktop messaging users?

  1. Shared DistributionList(SDL) addressing must be enabled in the user's mailbox class.
  2. The Avaya CallPilot address book must be manually loaded in the same directory as the Avaya CallPilot desktop messaging software.
  3. TheLightweight Directory Access Protocol (LDAP) search base must be definedin theConfiguration Wizard.
  4. The InternetMessage Access Protocol (IMAP) service must be set to the directory of the AvayaCallPilotdesktop messaging software.

Answer(s): C



A customer is using the fax as a major part of their marketing campaign. In an attempt to save time and be more productive, the system administrator wants to view fax messages using My CallPilot. Which additional software is required?

  1. Avaya CallPilot fax driver
  2. Adobe Acrobat Reader
  3. Animage viewer thatcan display J-PEG files
  4. An image viewerthatcan displayTIFF-F files

Answer(s): D



A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a Communication Server 1000E (CS1000) RIs. 6.0. The system has been running for over a year without any problems. Now Avaya CallPilot is taking very long to answer calls. During the diagnostic testing the Avaya Call Pilot System Monitor shows some of the channels as remote off duty.
Which three steps can be followed to diagnose the problem? (Choose three.)

  1. LogintotheCS1000and disable the AMLlink.
  2. Loginto the CS1000and check the status of the Avaya CallPilot agents.
  3. Log into the CS1000 and check the status of the AMLlink.
  4. Loginto the CS1000andcheckthestatus of the MGATECards.
  5. Log into the AvayaCallPilot and disable the ELANconnection.

Answer(s): B,C,D



When configuring the switch to support Avaya CallPilot services, which programming can be performed to provide for uninterrupted call processing in case the link or Avaya CallPilot is disabled?

  1. At the NCFW prompt, forward the primary Control DN (CDN) to the attendant.
  2. At the Night Call Forward (NCFW) prompt, forward the primary Control DN (CDN) to a secondary CDN.
  3. At theLocal DFDN prompt, direct all the Avaya CallPilot associated CDNs to a Default ACDDN, typicallyan attendant.
  4. At the Local Default Automatic Call Distribution directory number (DFDN) prompt, direct all CDNs to an appropriate phantom directory number depending on media type required.

Answer(s): C



A technician is preparing to set up, install, and configure an Avaya CallPilot RIs. 5.0 system.
Which three guidelines should be followed whenever handling switch and server components?
(Choose three.)

  1. Use electrostaticdischarge precautions.
  2. Hard drives needspecial handling.
  3. Use firm and steady force to seal printed circuit boards.
  4. Handle printed Circuit boards by the backplane edge connector.

Answer(s): A,B,C



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