QUESTION: 33

A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of which site is deemed "best".
Which licensed feature must be activated to accomplish this?

BSR Usage Allocation Enhancements
ISDN/SIP Network Call Redirection
VDN Return Destination
BSR Local Treatment for IP and ISDN

Answer(s): D

Reference:

Avaya AuraTM Communication Manager Screen Reference page 1065

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QUESTION: 34

Which three statements about LAI requirements are true? (Choose three.)

Intelligently route calls among the call centers to achieve a better ACD load balance.
The receiving switch is able to accept or deny interflowed calls sent by the sending switch.
The routing of an incoming call to an external switch must be answered at the originating switch.
Look-Ahead Interflow (LAI) improves call-handling capability and agent productivity for call centers with multiple locations.
It Is able to use the adjust-by vector command to better manage EWT.

Answer(s): A,B,D