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Avaya IP Office Platform Configuration and Maintenance Exam Questions 31–35 (page: 8)

Updated On: 9-Feb-2026

A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.
Which statement describes why the user cannot make the new features work?

  1. The user does not have the correct profile configured.
  2. The new Codecs are not supported.
  3. The user is not configured as an agent.
  4. The IP Office is only an Essential Edition.

Answer(s): D


Reference:

https://downloads.avaya.com/css/P8/documents/101005862



A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you should do to determine the cause of the delay? (Choose two.)

  1. Use Wireshark.
  2. Use debug view.
  3. Enable RTCP monitoring.
  4. Examine the IP Telephone VoIP settings.
  5. Use SSA.

Answer(s): C,E



The modems in fax machines have trouble with VoIP.

Which protocol is used to overcome this problem.

  1. RTP Relay
  2. X509
  3. T.38
  4. RFC 7832

Answer(s): C


Reference:

https://downloads.avaya.com/css/P8/documents/100172137 Page: 8



When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

  1. Development Tracing
  2. Resource View
  3. Continuous Log
  4. Selective View
  5. Snapshot Only

Answer(s): C,E


Reference:

https://downloads.avaya.com/css/P8/documents/100150298 Page: 14-15



Which method can be used to upgrade the voice prompts on the Embedded Voicemail?

  1. Embedded File Management in the Manager Application
  2. External File Management in the System Status Application
  3. Voice Wizard in the Manager Application
  4. Embedded Monitoring Management

Answer(s): A



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