Bank A offers safe deposit services in a vault area that contains a door too narrow for wheelchair passage. The bank cannot widen the door because of the vault construction. Therefore, when a customer in a wheelchair needs access to a safe deposit box the customer cannot enter the vault. The bank provides viewing rooms for all safe deposit customers, and one of these rooms has a door wide enough for a disabled customer to enter. Which of the following must the bank do to provide safe deposit box service to wheelchair customers?
- Remove the old vault and install a new vault to allow wheelchair access
- Construct an alternative facility in which to store the safe deposit boxes of wheelchair customers
- Require wheelchair customers to be accompanied by a walking individual to retrieve the safe deposit box for the customer
- Bring the safe deposit box to the customer and provide an accessible area where the customer may privately have access to the contents
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