A bank has a large mortgage department as well as a high HMDA error rate. An expensive software program could automate the process, but the business unit manager does not want to purchase the software because of its expense. Though it is not as efficient, the manager prefers to make some improvements to the manual process, add some more robust monitoring procedures, and opt not to purchase the software. What should the compliance professional do?
- Elevate the issue to a higher authority to force the mortgage department unit to purchase the software
- Nothing; the compliance professional's job is done with the completed research
- Document the fact that the level of risk present with manual systems is acceptable to the mortgage department business unit
- Write a memo to the president of the bank that explains the risk assessment for this area
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