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Part of the management summary of a business case is detailed below:

The key recommendation is that we proceed with the preferred option, a new process and a new IT system. We feel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new system Is being established ' Which category of costs or benefits has been described?

  1. Tangible costs.
  2. Tangible benefits
  3. Intangible benefits.
  4. Intangible costs

Answer(s): B



A business case is being created for a new, automated auditing system that will improve the IT department's ability to record and monitor all the computing devices used across the organisation. The sponsor of the project is keen to get a better idea of the financial implications of the project and has asked for the simplest calculation possible. This calculation should consider the tangible costs and tangible benefits of the project, as well as showing when it will have saved the department as much as it has cost.
Which of the following investment appraisal calculations has the sponsor asked for?

  1. Payback calculation.
  2. Net present value.
  3. Internal rate of return.
  4. Discounted cash flow.

Answer(s): A



Alana has identified the several issues in a process redesign project she is working on, including the following:
1) The suggested changes will require a re-definition of the organisation's Key Performance Indicators (KPI)
2) The suggested changes to the business structure will affect our relationships with suppliers.
3) The proposed sharing of data with our suppliers will raise legal accessibility issues Which elements of POPIT consider these issues?

  1. Processes and Information & Technology.
  2. People and Processes.
  3. People and Organisation.
  4. Information A Technology. Organisation

Answer(s): B



Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?

  1. To assess how tar the organisation's current activities support the desired situation
  2. To identify how the organisation should structure itself to support the desired situation
  3. To determine which activities in the desired situation are not financially feasible
  4. To establish which stakeholder views will not be reflected in the desired situation

Answer(s): C






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