Free BCP-220 Exam Braindumps (page: 3)

Page 3 of 33

A BlackBerry device user is trying to install BlackBerry Desktop Manager. The installation fails with the following error message: Error 1904 Which two of the following troubleshooting steps should the user employ to address this issue? (Choose two.)

  1. Unregister and re-register the atl.dll file
  2. Remove any IT policies from the BlackBerry device
  3. Install BlackBerry Desktop Manager on a different Windows profile
  4. Install a supported version of Microsoft Outlook
  5. Update the MAPI subsystem to a compatible version

Answer(s): A,C



A BlackBerry device user is not able to log in to an online banking site using the BlackBerry Internet Browsing Service, although other web sites can be successfully accessed. Which of the following might cause this issue to occur? (Choose one.)

  1. The browser content cache is full
  2. The web site's security is set too high
  3. The BlackBerry device security options are set too high
  4. The BlackBerry device Push Content feature is not enabled
  5. The BlackBerry device is roaming on a different wireless service provider's mobile network

Answer(s): B



A BlackBerry device user's BlackBerry device stops receiving email messages from an integrated Yahoo! email account. What are three possible causes for this issue? (Choose three.)

  1. There are email messages with attachments over 8MB in the user's Inbox
  2. The user changed the password for the Yahoo! email account
  3. The user entered the incorrect password on the BlackBerry device, ten times
  4. Yahoo!'s anti-spam application is blocking incoming email messages from going to the user's Inbox
  5. The service book for the email account has been deleted from the BlackBerry device

Answer(s): A,B,D



A BlackBerry device user is having difficulty sending email messages that include attachments from the BlackBerry device. What should the user do to resolve this issue? (Choose one.)

  1. Change the Attachment Compression settings to Low on the BlackBerry device
  2. Compress the attachments using the BlackBerry Zip To Go application before sending
  3. Use Roxio Media Manager to convert the attachments for Optimal Upload
  4. Use Bluetooth to send attachments larger than 2.6MB
  5. Ensure the total attachment size does not exceed 5MB

Answer(s): E



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