A. The user does not have sufficient wireless coverage
B. The BlackBerry device setting for f no filters apply, send email to handheld is set to No The
BlackBerry device setting for if no filters apply, send email to handheld is set to No
C. The user has not been provisioned for Enterprise services
D. The user mail client rules/policies are interfering with message delivery The user mail client
rules/policies are interfering with message delivery
E. The service books on the BlackBerry device are corrupt

Answer(s): B
QUESTION: 5
Which two of the following processes can determine the current build version of BlackBerry
Desktop Manager that is installed? (Choose two.)

A. Right click the BlackBerry Desktop Manager icon on the desktop and review properties
B. Open BlackBerry Desktop Manager > Help > About Desktop Manager
C. Launch the BlackBerry Desktop Manager application and look at the title bar at the top of the
application
D. Open Control panel > Add / remove programs > Select Desktop Manager and choose lick
here for support info in Windows
E. Look on the BlackBerry Desktop Manager CD

Answer(s): B, D
QUESTION: 6
Which of the following components must be selected during a custom install of BlackBerry
Desktop Software for S/MIME and Wi-Fi support? (Choose one.)

A. S/MIME Support Package
B. BlackBerry device software
C. BlackBerry Security support package
D. Certificate Synchronization
E. BlackBerry advanced networking support

Answer(s): D
QUESTION: 7
Which two of the following media card settings on the BlackBerry device need to be turned on to
copy files between Windows Explorer and the media card? (Choose two.)

A. Media Card Support
B. USB Flash Drive Bypass Mode
C. Mass Storage Mode Support
D. USB Dongle Support
E. Auto Enable Mass Storage Mode When Connected

Answer(s): A, C

3

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