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Managing Performance Questions 116–131 (page: 9)

Updated On: 31-Jan-2026

Which of the following statements relate to Handy's role culture?

Select ALL that apply.

  1. People act in accordance with rules and requires of their position.
  2. There is a formal structure with clear responsibilities for each individual.
  3. Individuals operate independently.
  4. Organisations exist to satisfy the requirements of the individual.
  5. There are few procedures or rules.

Answer(s): A,B



Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.

Which of the change management options below should management use to break down the resistance against the new system?

  1. Coercion
  2. Participation
  3. Manipulation
  4. Facilitation

Answer(s): B



When comparing a resource based approach with a positioning based approach, which of the following are statements are true about the positioning based approach?

Select ALL that apply.

  1. A positioning based approach is flexible and easy to adapt.
  2. A positioning based approach requires innovation to succeed.
  3. A positioning based approach leads to change, which can be difficult to manage.
  4. A positioning based approach offers consistency and stability based on resources and competencies.
  5. A positioning based approach can provide a product or service better than competitors.
  6. A positioning based approach is dangerous where the environment significantly changes.

Answer(s): A,B,C



Identify the benefit of using PRINCE2:

  1. Behavioural change processes are considered
  2. Well controlled project
  3. All projects completed on time and to budget
  4. Clearly defined interpersonal skills

Answer(s): B



Various methods of communication are available, including face to face, by telephone or online.

Which THREE of the following interactions are best conducted face to face?

  1. Discussion of the proposed strategy for the company between its senior managers.
  2. Booking hotel accommodation.
  3. Conducting a training session on how to administer life-saving first aid.
  4. Purchasing a well known brand of printer cartridges.
  5. Arranging the details of a joint venture with a new partner from a foreign country.

Answer(s): A,C,E



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