Which of the following most closely represents 'the five rights'?
Answer(s): C
Quality, quantity, price, place, time. You will need to memorise these. Note that for CIPS purposes, none of: goods (product or service), manner (ethics) or supplier, is in- cluded in this list. For the sake of ease, perhaps best to just go along with CIPS' view.
Which of the following is not a concept related to quality management?
Answer(s): D
SPQR is a symbol of the Roman Empire, not a quality management concept. Failure Mode and Effects Analysis, Total Quality Management and Statistical Process Control are all concepts which relate to quality management.
The crime of obtaining money through threats or force, is called:
This is a definition of extortion.The other terms shown as possible answers are within the syllabus for this course and may be the subject of other questions within this test.
The axes on the Mendelow stakeholder management matrix are:
Answer(s): A
How powerful are stakeholders?How much interest do they have?Using these measures to help manage stakeholders effectively.
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