Which of the following is not an example of an environmental KPI?
Answer(s): B
"On-time delivery" measures operational performance, not environmental sustainability. Environmental KPIs focus on resource usage, emissions, waste, and biodiversity--measuring environmental impact rather than service metrics.
CIPS L5M15 Key Performance Indicators (Environmental vs Operational).
The quality of being honest and having strong moral principles is known as what?
Answer(s): C
Integrity refers to ethical consistency--acting honestly, fairly, and in accordance with moral principles, even under pressure. It underpins trust and credibility in procurement and negotiation.
CIPS L5M15 Ethics and Professional Standards (Integrity).
Oscar is joining a negotiation team. His brother is the CEO of the supplier. What behaviour is this an example of?
Answer(s): A
A conflict of interest arises when personal relationships or financial interests could influence--or appear to influence--professional judgement. It must be declared and managed to maintain ethical integrity.
CIPS L5M15 Ethical Behaviour and Conflicts of Interest.
When a discussion is being driven by a consideration that has not been openly disclosed, leaving one party disadvantaged, this is known as what?
Answer(s): D
A hidden agenda involves unspoken motives or objectives influencing negotiation behaviour. Transparency and open communication help avoid mistrust and unfair advantage.
CIPS L5M15 Unethical Behaviour in Negotiation: Hidden Agendas.
A belief that someone is both highly competent and that they care is an example of which characteristic?
Trust in negotiation is built when a counterpart is perceived as both capable (competence) and benevolent (care). Without either dimension, relationships may erode into mere respect or distrust.
CIPS L5M15 Building Trust in Supplier Relationships.
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