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Category Management Questions 36–40 (page: 9)

Updated On: 10-Feb-2026

Derek is a Supply Chain Manager conducting a risk assessment. A supplier from 10,000 miles away could fail to deliver, and the risk is classified as major. Using a 1­5 scale for severity and likelihood, which score applies?

  1. 1
  2. 5
  3. 10
  4. 25

Answer(s): D

Explanation:

The correct score is 25, which is the highest possible risk score on a 1­5 scale. This reflects a major risk with both severity [5] and likelihood [5] rated as high. The risk assessment methodology multiplies these two factors [5 × 5 = 25] to produce a risk rating.

This scoring system enables supply chain managers to rank risks and prioritise mitigation strategies. A risk scored at 25 requires urgent attention, such as developing contingency plans, dual sourcing, increasing safety stock, or renegotiating terms with suppliers.

Lower scores such as 1, 5, or 10 indicate lower overall risk exposure, but in this case, the combination of long geographical distance, reliance on a low-cost country supplier, and criticality of the order elevates the risk to the maximum score.

Risk assessment tools like this are central to category management because they support proactive risk mitigation rather than reactive crisis management.

[Ref: CIPS L5M6 Study Guide, p.56 ­ Risk assessment scoring and protocols]



Claudio wants to limit risks from supplier financial instability.
Which two actions are most effective?

  1. Use fewer suppliers
  2. Limit spend with one supplier to 30% of external spend
  3. Contract smaller businesses and start-ups
  4. Have contingency plans in place

Answer(s): B,D

Explanation:

The most effective approaches are:

Limiting dependence on one supplier [B]: CIPS suggests no more than 30% of spend should be concentrated with a single supplier. This reduces exposure if that supplier becomes insolvent or fails to deliver.

Having contingency plans [D]: Preparing alternative suppliers, safety stock, or emergency logistics ensures continuity in case of failure.

Options A and C are poor practices:

Using fewer suppliers [A]: Increases dependency, making the business more vulnerable.

Using small start-ups exclusively [C]: Increases risk because these firms often lack financial stability.

These strategies align with broader supply risk management principles, which focus on diversification, resilience, and proactive planning. Effective category managers must balance efficiency with risk reduction, ensuring supply continuity without over-consolidating.

[Ref: CIPS L5M6 Study Guide, p.57 ­ Supplier risk mitigation strategies]



Which of the following are legal aspects of a contract a Procurement Manager should know? [Select THREE]

  1. Sustainability
  2. Relationship management
  3. Liabilities
  4. Intellectual Property
  5. TUPE

Answer(s): C,D,E

Explanation:

The three correct legal aspects are:

Liabilities [C]: Define responsibility for damages, breaches, or non-performance.

Intellectual Property [D]: Protects innovations, designs, and brand assets in supplier agreements.

TUPE [E]: Transfer of Undertakings [Protection of Employment], a UK law ensuring employees retain rights when transferred between companies.

While sustainability and relationship management are important procurement considerations, they are not specifically legal aspects of contracts. Legal knowledge ensures procurement professionals protect their organisations from financial, reputational, and operational risks.

TUPE is particularly relevant in outsourcing agreements, where staff may move from one employer to another. Procurement managers must ensure compliance with local employment laws to avoid legal disputes.

CIPS stresses that category managers should not act as lawyers but must have sufficient legal awareness to identify risks and escalate issues to legal specialists.

[Ref: CIPS L5M6 Study Guide, p.57 ­ Legal aspects in procurement contracts]



Teddy Ltd has created a virtual cross-functional procurement team across divisions.
What could become a barrier to success?

  1. Geography
  2. Language and use of acronyms
  3. Time
  4. Cost

Answer(s): B

Explanation:

The key barrier is language and the use of acronyms. In cross-functional, international, or virtual teams, communication challenges can hinder collaboration. Procurement often uses specialised terminology and acronyms that other functions or non-native speakers may not fully understand. This can create confusion, misalignment, and inefficiency.

Geography is less of an issue in virtual teams, as digital platforms enable collaboration across locations. Time and cost can be challenges, but the study guide specifically identifies language and acronyms as barriers.

Effective category managers overcome this by using clear, simple communication and ensuring shared understanding of procurement terms. This reduces misunderstandings and ensures that all team members--finance, engineering, operations--can contribute effectively.

Cross-functional teamwork is central to category management success, but only if barriers to collaboration are proactively addressed.

[Ref: CIPS L5M6 Study Guide, p.64 ­ Cross-functional teams and barriers]



Which of the following is NOT one of Cialdini's principles of persuasion?

  1. Reciprocity
  2. Authority
  3. Scarcity
  4. Inducement

Answer(s): D

Explanation:

The correct answer is Inducement, which is not one of Cialdini's principles. The seven principles are:

Reciprocity ­ people return favours.

Commitment/Consistency ­ people stick with commitments.

Social Proof/Consensus ­ people follow others.

Authority ­ people respect expertise.

Liking ­ people are influenced by those they like.

Scarcity ­ people value what is limited.

Unity ­ people are influenced by shared identity.

Cialdini's framework is widely applied in procurement negotiations and stakeholder management. For instance, demonstrating scarcity can strengthen a supplier's case for urgency, while using authority enhances credibility during negotiations.

Understanding these principles allows category managers to influence stakeholders and suppliers effectively, building alignment and driving successful outcomes.

[Ref: CIPS L5M6 Study Guide, p.66 ­ Cialdini's Principles of Persuasion]



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