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Free 700-805 Exam Braindumps (page: 6)

Page 5 of 13
PDF with 96 Questions

Which action should a Renewals Manager take first?

  1. Assign an RS to priority accounts
  2. Meet and confirm the AM, CSS, CSM and their resources
  3. Meet the customer and perform a renewals diagnosis
  4. Download contract data and develop a renewals strategy

Answer(s): B



Which statement is the most accurate description of the Health Index?

  1. a tool for service providers to determine what stage of the lifecycle to offering training solutions
  2. an ongoing measurement of customer sentiment
  3. a measurement tool for resolving specific product quality issues and adoption barriers
  4. an ongoing measurement of several key customer health indicators

Answer(s): C



Which statement best summarizes the intended outcome of the Success Plan?

  1. development of a customer-centric view for achieving value from their portfolio
  2. provide scheduling for resolving customer qual y issues
  3. generate financial data that indicates a customer's propensity to renew
  4. grow incremental annual recurring revenue

Answer(s): C



Which is the first step in a solutions-led sales approach?

  1. present quote to customer
  2. examine previous purchases
  3. identify the latest technology release
  4. understand the customer's objectives

Answer(s): C






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