QUESTION: 65

A technician starts a recently built desktop PC for the first time, and the fans power on. However, the PC does not POST, and nothing displays on the monitor. Which of the following should the technician do NEXT to troubleshoot the issue?

Check for OS error codes.
Reseat the system memory.
Replace the monitor.
Replace the CMOS battery.

Answer(s): B

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QUESTION: 66

A user reports a laserjet printer is not printing properly. A technician prints a test page and notices the toner is smeared on the page. The technician confirms the toner cartridge is installed correctly and the paper in the tray is the right size. Which of the following printer components is the MOST likely cause of the problem?

Fuser
Roller
Memory
Toner

Answer(s): A

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QUESTION: 67

A user calls the help desk to report the battery of an iOS device will not charge. The help desk technician walks the user through the following steps:

-Power cycling the device
-Hard resetting the device

However, these troubleshooting steps do not resolve the issue. Which of the following should the technician suggest the user obtain NEXT? (Choose two.)

An external charging dock
A new battery
A new charging adapter
A replacement phone
A new lightning cable
An RMA

Answer(s): D,F

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QUESTION: 68

A technician has been asked to recommend new laptops for the office staff. The purchasing manager requires the devices to be lightweight and have wireless connectivity. The office manager references a directive to reduce cabling to the minimum allowed for a device to function. Which of the following connection types would BEST meet the requirements and the directive?

DisplayPort
USB-C
Thunderbolt 2
FireWire

Answer(s): B

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QUESTION: 65

QUESTION: 66

QUESTION: 67

QUESTION: 68