QUESTION: 121

After upgrading a laptop’s OS from Windows Vista to Windows 10, hard drive activity is elevated when running normal user applications, causing the laptop to run slowly. Which of the following should a technician do FIRST?

Flash the laptop BIOS to the most current version available from the manufacturer.
Replace both of the installed 1GB SoDIMMs with compatible 4GB SoDIMMs.
Attach an external USB hard drive and move all user data off the internal drive.
Upgrade the currently installed 500GB SSD with a 1TB SS

Answer(s): C

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QUESTION: 122

The OS on a user’s computer will not load. The day before, the user received a BSOD a couple of times that contained S.M.A.R.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?

The TPM needs to be reconfigured.
The hard drive has failed.
The CMOS battery needs to be replaced.
The OS was upgraded.

Answer(s): B

Reference:

https://www.seagate.com/support/kb/my-system-reported-a-smart-error-on-the-drive-184619en/#:~:text=S.M.A.R.T.%20errors%20are%20a%20near,diagnostic%20test%20will%20soon%20fail

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QUESTION: 123

A user is having trouble printing and has asked a technician for help. The technician is able to print remotely from the print server. Which of the following will the technician MOST likely need to perform NEXT? (Choose two.)

Modify the environment variables on the computer
Check the AD account settings for the user
Replace the printer’s network cable
Clear the print queue on the server
Check the network settings on the computer
Delete all the files from the server print spooler

Answer(s): D,E

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QUESTION: 124

Which of the following wireless networking protocols will broadcast at 5GHz frequencies?

802.11ac
802.11b
802.11g
802.11q
802.11x

Answer(s): A

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QUESTION: 121

QUESTION: 122

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QUESTION: 123

QUESTION: 124