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  5. 220-1002

Free 220-1002 Exam Braindumps

A user contacts the help desk to restore an application that was lost when a System Restore was performed last week. A technician determines the application was emailed to the user from an unknown source and downloaded from a link in the email. Which of the following should the technician do NEXT?

  1. Educate the user.
  2. Reboot the computer.
  3. Update the anti-malware software.
  4. Update the antivirus software.

Answer(s): C



Which of the following safety procedures should a technician follow FIRST when replacing components in a computer?

  1. Connect an ESD strap.
  2. Disconnect the power.
  3. Recycle toxic materials.
  4. Use antistatic bags.

Answer(s): A



A technician is looking for the best way to mitigate the exposure of a client's computer to malicious software. Which of the following is the BEST way to accomplish this goal?

  1. Educate the end user.
  2. Disable System Restore.
  3. Schedule regular virus scans.
  4. Schedule and install system updates.

Answer(s): A



A technician asks a customer who wants to purchase a new computer a series of open-ended questions. The technician determines the customer wants to use the system mainly to experiment with cross-platform software development using community-maintained tools and strongly prefers an open-source system. Which of the following should the technician recommend?

  1. Windows OS
  2. CentOS
  3. Linux OS
  4. macOS

Answer(s): C






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