Free 220-1101 Exam Braindumps (page: 22)

Page 22 of 158

A technician receives a ticket that states a mobile payment device is having issues with its contactless payment feature. The device is not detecting payment options. Which of the following is the MOST likely cause of the issue?

  1. NFC
  2. Bluetooth
  3. Wi-Fi
  4. Lightning adapter

Answer(s): A



A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

  1. Visually inspect the motherboard capacitors.
  2. Verify all case fans are operational.
  3. Check that the BIOS version supports the installed CPU.
  4. Compare the software requirements with the installed RAM.

Answer(s): A



A user calls the help desk for assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone’s audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?


  1. Enable NFC on the speaker. Ensure the speaker is less than 33ft (10m) from the Android phone. On the phone’s Bluetooth settings menu for Connected Devices, select Pair New Device. Tap to accept the connection to the speaker when the prompt is displayed on the phone’s screen.

  2. Enable NFC and Bluetooth on the Android phone. From the Android phone’s Bluetooth settings menu for Connected Devices, select the Previously Connected Devices option. Select a listed device that most closely matches the speaker. Tap to accept the connection to the speaker when the prompt is displayed on the phone’s screen.

  3. Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone’s screen.

  4. Enable Wi-Fi on the speaker. Enable Wi-Fi on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone’s screen.

Answer(s): C



A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?

  1. Power cycle the laptop.
  2. Plug in the monitor to the USB port.
  3. Adjust the monitor display settings.
  4. Power cycle the monitor.

Answer(s): C



Page 22 of 158



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concerned citizen commented on December 29, 2023
52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us its a raid issue, and if the os is missing then the bootable device isnt found. the only other consideration could be data loss but thats somewhat broad whereas b&c show understanding of the specific issues the question is asking about.
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anonymous commented on January 12, 2024
question 16 should be b (changing the connector settings on the monitor) pc and monitor were powered on. the lights on the pc are on indicating power. the monitor is showing an error text indicating that it is receiving power too. this is a clear sign of having the wrong input selected on the monitor. thus, the "connector setting" needs to be switched from hdmi to display port on the monitor so it receives the signal from the pc, or the other way around (display port to hdmi).
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anonymous commented on January 12, 2024
Question 16 Should be B (changing the connector settings on the monitor) PC and Monitor were powered on. The lights on the PC are on indicating power. The monitor is showing an error text indicating that it is receiving power too. This is a clear sign of having the wrong input selected on the MONITOR. Thus, the "connector setting" needs to be switched from HDMI to display port on the monitor so it receives the signal from the PC, or the other way around (display port to HDMI).
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Vince commented on January 09, 2024
16 should be D
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concerned citizen commented on December 29, 2023
52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us it's a RAID issue, and if the OS is missing then the bootable device isn't found. the only other consideration could be data loss but that's somewhat broad whereas b&c show understanding of the specific issues the question is asking about.
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