Free CompTIA 220-1101 Exam Questions (page: 30)

A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?

  1. Inquire about environmental or infrastructure changes.
  2. Conduct external or internal research based on symptoms.
  3. Establish a plan of action to resolve the problem and implement the solution.
  4. Document the findings, actions, and outcomes.

Answer(s): B



A startup company is outgrowing its current office space and is requiring employees to work remotely. The company must comply with government-enforced requirements to safeguard all aspects of data, so the IT department plans to maintain complete control over users’ operating systems. Which of the following should the IT department implement?

  1. VDI
  2. IaaS
  3. VPN
  4. SaaS

Answer(s): A



Which of the following would be the BEST reason to use a virtual machine as a sandbox?

  1. To test new software in a safe environment
  2. To increase the efficient use of computing resources
  3. To run multiple machines on the same hardware
  4. To have dedicated hardware for a single system

Answer(s): A



Which of the following would MOST likely be used to connect one or more devices to the internet in a SOHO?

  1. Hub
  2. Ethernet gateway
  3. Wireless access point
  4. Router

Answer(s): D



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