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A technician is installing a program from an ISO file. Which of the following steps should the technician take?

  1. Mount the ISO and run the installation file.
  2. Copy the ISO and execute on the server.
  3. Copy the ISO file to a backup location and run the ISO file.
  4. Unzip the ISO and execute the setup.exe file.

Answer(s): A



A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the available RAM?

  1. The system is missing updates.
  2. The system is utilizing a 32-bit OS.
  3. The system's memory is failing.
  4. The system requires BIOS updates.

Answer(s): B



While staying at a hotel, a user attempts to connect to the hotel Wi-Fi but notices that multiple SSIDs have very similar names. Which of the following social-engineering attacks is being attempted?

  1. Evil twin
  2. Impersonation
  3. Insider threat
  4. Whaling

Answer(s): A



A user is no longer able to start the OS on a computer and receives an error message indicating there is no OS found. A technician reviews the audit logs and notes that the user's system posted a S.M.A.R.T. error just days before this issue. Which of the following is the MOST likely cause of this issue?

  1. Boot order
  2. Malware
  3. Drive failure
  4. Windows updates

Answer(s): C






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