A computer is experiencing random shutdowns. A technician notices that the fans on the computer work but are noisy. The CPU temperature is about 122°F (50°C) when the computer is started but rises to 208°F (98°C) when applications are opened. Which of the following would most likely fix this issue?
Answer(s): B
A high-performance heat sink increases thermal dissipation from the CPU, preventing temperatures from reaching critical levels and stopping the random shutdowns caused by overheating.
A technician is troubleshooting an HDMI over Ethernet solution. The network link lights on the transmitter and receiver are both active. The TV that is connected to the receiver unit is getting audio, but video is intermittently flashing. Which of the following should the technician check next to find the source of the issue?
Answer(s): D
Intermittent video over an Ethernet extender is most often caused by a poor-quality or improperly terminated cable. Verifying proper terminations and cable integrity will resolve the flashing video issue.
A customer reports that internet browsing on their smartphone is fast at the beginning of the month but significantly slows down toward the end of the month. A technician examines the phone and finds multiple free cloud backup services running, with several gigabytes of personal data spread across each. Data availability is important to the customer. Which of the following is the best way to resolve the customer's issue?
By restricting the cloud backups to run only when the device is on Wi-Fi, you prevent large data transfers from eating into the user’s cellular allowance later in the month - keeping browsing performance consistent without disabling any backup service.
A user reports slow performance when saving documents locally on a computer. A technician reviews the logs and notices entries showing S.M.A.R.T. errors. Which of the following actions should the technician take next?
S.M.A.R.T. errors are a clear sign the drive is failing. Replacing the hard drive prevents data loss and restores reliable performance.
Which of the following cable types is used to connect a display?
Answer(s): A
DVI (Digital Visual Interface) is specifically designed to carry video signals from a computer’s graphics card to a display device.
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