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EC-Council Certified Incident Handler Questions 126–130 (page: 27)

Updated On: 10-Feb-2026

As an EC-Council Certified Incident Handler (ECIH), you have been assigned to handle a malware incident in a large organization. You have noticed that the malware initiates at system bootup and runs in the background without the user's knowledge. You have access to tools like WinPatrol and Driver Booster.
What should be your immediate course of action?

  1. Monitor the system device drivers using Driver Booster to detect any malicious activities.
  2. Use Driver Booster to scan for outdated drivers and update them immediately.
  3. Use WinPatrol to monitor startup programs and control the execution of potentially malicious programs.
  4. Use WinPatrol to analyze running tasks and end any suspicious tasks.

Answer(s): C


Reference:

https://iclass.eccouncil.org/our-courses/certified-incident-handler-ecih/



An EC-Council Certified Incident Handler is assigned to handle an incident involving a complex cyberattack on a large corporation's cloud-based system. The attack has resulted in a significant data breach.
Which initial step should the ECIH take to best ensure the successful handling of this incident?

  1. Notify the corporation's clients about the data breach and potential compromise of their data.
  2. Block the suspected IP addresses involved in the breach to cut off further access.
  3. Document the state of the system, including system logs, network configurations, and any anomalous activities.
  4. Initiate a full system shutdown to halt all operations and prevent additional data loss.

Answer(s): C


Reference:

https://cert.eccouncil.org/images/doc/ECIH-Handbook-v2.pdf



In the course of an incident handling task, you identified an email with suspicious attributes. The email header indicates an SPF result of "SoftFail" and a DKIM result of "Neutral." Given these attributes, what is the most probable interpretation and appropriate course of action?

  1. The email is legitimate as the DKIM result is Neutral, which means the email is signed but the signature could not be processed due to syntax errors. No further action is required.
  2. The email is likely a spoofed email and should be quarantined immediately as the SPF SoftFail and DKIM Neutral results together indicate possible email forgery.
  3. The email could be suspicious, as the DKIM result indicates syntax errors in the signature. However, no immediate action is required as the SPF SoftFail does not confirm the email as malicious.
  4. The email is likely legitimate as the SPF result does not indicate a failure. Continue to analyze the content of the email for any other suspicious signs.

Answer(s): B


Reference:

https://peterwhite.dev/posts/soft-fail-best-practice



A multinational organization recently suffered a massive data breach, resulting in the exposure of sensitive customer information. As an EC-Council Certified Incident Handler (ECIH), you have been tasked with ensuring compliance with incident handling laws and acts while handling this situation. The company operates in multiple jurisdictions, including Europe and the United States.
What should be your primary legal consideration in this scenario?

  1. Conduct an internal audit to identify potential non-compliance areas.
  2. Report the incident to the Internet Crime Complaint Center (IC3) immediately.
  3. Follow the mandates of the GDPR and the California Consumer Privacy Act (CCPA).
  4. Initiate a customer notification process as guided by the European Data Protection Directive.

Answer(s): C


Reference:

https://marshalldennehey.com/articles/legal-obligations-when-data-breach-invokes-laws-multiple- jurisdictions



In the aftermath of a malware incident involving malicious startup programs on a Windows 10 machine, an incident handler is tasked with the recovery process using the WinPatrol tool.
Which of the following sequences of actions taken by the incident handler indicates the correct approach?

  1. Install WinPatrol, disable all startup programs, remove all IE helpers, view installed services, disable all services, view file types, and end all active tasks.
  2. Install WinPatrol, disable trivial startup programs, remove non-required IE helpers, view installed services, disable trivial services, view file types, and end non-essential active tasks.
  3. Install WinPatrol, enable all startup programs, add necessary IE helpers, view installed services, enable all services, view file types, and start all active tasks.
  4. Install WinPatrol, disable trivial startup programs, add necessary IE helpers, view installed services, enable trivial services, view file types, and start non-essential active tasks.

Answer(s): B


Reference:

https://www.verified.org/articles/guides/what-to-do-after-malware-attack



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