Which of the following is a process that detects a problem, determines its cause, minimizes the damages, resolves the problem, and documents each step of response for future reference?
- Incident response
- Incident handling
- Incident management
- Incident planning
Answer(s): A
Explanation:
Incident response is a process that detects a problem, determines its cause, minimizes the damages, resolves the problem, and documents each step of response for future reference. One of the primary goals of incident response is to "freeze the scene". There is a close relationship between incident response, incident handling, and incident management. The primary goal of incident handling is to contain and repair any damage caused by an event and to prevent any further damage. Incident management manages the overall process of an incident by declaring the incident and preparing documentation and post-mortem reviews after the incident has occurred.
Answer option B is incorrect. The primary goal of incident handling is to contain and repair any damage caused by an event and to prevent any further damage.
Answer option C is incorrect. It manages the overall process of an incident by declaring the incident and preparing documentation and post-mortem reviews after the incident has occurred.
Answer option D is incorrect. This is an invalid option.