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Free 312-75 Exam Braindumps
Certified EC-Council Instructor Questions 11–15 (page: 4)

Updated On: 10-Feb-2026
Page 4 of 14
PDF with 64 Questions

Which of the following is NOT an assumption made when analyzing course materials and learner information?

  1. All important learner characteristics are available to the instructor in advance.
  2. Different learners learn at different rates.
  3. Different learners learn in different ways.
  4. Learners come to a training situation knowing different things.

Answer(s): A



Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

  1. Role play in which the student plays the help desk technician
  2. Role play in which the instructor plays the help desk technician
  3. A lecture presented on the basic principles of customer relations
  4. Reading assignments on the subject of customer relations

Answer(s): D



During the ENSA program, you notice that one of the students in the class does not have the prerequisites for the course. Which of these actions is an appropriate method for you to do?

  1. Modify the pace of the course so that the student can accommodate and learn the course objectives effectively.
  2. Ignore such students and continue the class.
  3. Ask the student to cancel his admission and leave the classroom immediately.
  4. Tell the student that you can assist the student, but without the basic knowledge requested for the course it would be difficult for him/her to successfully complete the program.

Answer(s): A



While preparing for an upcoming Knowledge Management course, the instructor teams from the student’s manager that all of the students already possesses sufficient skills and experience in a few of the sections of the course. What action should the instructor take when planning the course delivery?

  1. Accelerate the course schedule.
  2. The Instructor should validate the existing skill level of the students during each section identified, while planning additional exercises to challenge the students.
  3. The instructor should omit the sections that the student's manager feels that the students already possess sufficient skills in.
  4. The Instructor should make alterations to the planned course to include additional topics that may interest students.

Answer(s): B



You are teaching a class and find yourself n an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

  1. Contact your training manager and ask him/her to write a memo to the students as an apology.
  2. Move forward and ignore the issue.
  3. Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.
  4. Laugh and look at the students in their eyes for approval.

Answer(s): C



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