QUESTION: 9

To achieve the Certified Ethical Hacker Certification, you must pass the following exams:
Ethical Hacking and Counter measures

What is the exam code for the above title?

EC0-212
312-34
212-45
312-89
312-50

Answer(s): E

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QUESTION: 10

Sheryl often uses incorrect grammar in her questions and answers.
Referring to the above scenario, how do you tactfully indicate the correct grammar usage?

Restate her question or answer in correct grammar.
Only answer questions and acknowledge her answers
Interrupt her questions or answers so it does NOT aggravate other students.
Privately criticize her grammar on the next break.
Privately criticize her grammar on the next break and tell her if it does NOT improve, you will be critical of her grammar in front of the class.

Answer(s): B

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QUESTION: 11

Which of the following is NOT an assumption made when analyzing course materials and learner information?

All important learner characteristics are available to the instructor in advance.
Different learners learn at different rates.
Different learners learn in different ways.
Learners come to a training situation knowing different things.

Answer(s): A

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Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

Role play in which the student plays the help desk technician
Role play in which the instructor plays the help desk technician
A lecture presented on the basic principles of customer relations
Reading assignments on the subject of customer relations

Answer(s): D

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