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Enterprise Administration Professional 2201 (RETIRED/REPLACED WITH EAEP_2025) Questions 16–20 (page: 5)

Updated On: 20-Feb-2026

In a multi-machine ArcGIS Server site, the following is observed:

Random services missing on one server but reappear later

Intermittent service failures

Warnings and severe errors like:

Failed to write heartbeat

Error synchronizing with config store

Failed to return all folder configurations

Failed to return all services configurations in folder

What should the administrator review?

  1. ArcGIS Server virtual machine resources
  2. Specification for the file share location
  3. ArcGIS Server patches applied
  4. Network DNS cache

Answer(s): B

Explanation:

These errors point to problems accessing the configuration store, which is commonly stored on a shared file location across ArcGIS Server machines. Intermittent access, latency, or I/O issues with the shared drive can cause synchronization failures and service visibility problems.

From Esri documentation:

"If ArcGIS Server cannot reliably access the configuration store, errors such as heartbeat failure, sync issues, and missing service configurations may occur. Always ensure the shared file location is on a reliable, supported file system with proper permissions and stability."

Option A (VM resources) might impact general performance but not sync reliability.

Option C (patches) is important but doesn't fix shared drive instability.

Option D is not relevant in this context.


Reference:

ArcGIS Server ­ High Availability Configuration Store Troubleshooting



An organization wants to use the standard feature analysis tools available in ArcGIS Enterprise to create hosted feature layers for planning and design.

Which data store is required for this work?

  1. Spatiotemporal big data store
  2. Relational data store
  3. Tile cache data store
  4. File-based geodatabase

Answer(s): B

Explanation:

The standard feature analysis tools in ArcGIS Enterprise (e.g., buffer, overlay, aggregate points) require hosted feature layers, which depend on the relational data store (a component of ArcGIS Data Store). The relational data store is the default location for hosting feature layers.

From ArcGIS Enterprise documentation:

"To use the standard spatial analysis tools and create hosted feature layers, the ArcGIS Data Store (relational) must be configured and set as the default hosting location."

Option A (spatiotemporal big data store) is used for real-time and big data feeds, not standard analysis.

Option C supports cached tiles, not feature layers.


Reference:

ArcGIS Enterprise ­ Configuring the Relational Data Store for Hosting Feature Layers



A GIS administrator has a group of users who share maintenance responsibilities for a critical application. The administrator needs to allow all users to edit the application without transferring ownership.

Which option should the administrator use?

  1. A shared update group
  2. An administrative group
  3. A public group
  4. A collaboration group

Answer(s): A

Explanation:

A shared update group allows group members to edit each other's items without needing to transfer ownership. This is ideal for collaborative editing and shared responsibility for applications, maps, or dashboards.

From Esri documentation:

"Shared update groups allow multiple members to update items shared with the group, even if they do not own the items."

Option B doesn't exist as a group type in ArcGIS Enterprise.

Option C allows viewing, but not editing others' content.

Option D applies to distributed collaboration, not shared editing.


Reference:

ArcGIS Enterprise ­ Group Settings for Collaborative Management



A client wants to perform incremental webgisdr backups daily and full backups weekly. They store all data in the relational ArcGIS Data Store, with no tile or map caches.

Which action is required to enable incremental backups?

  1. Increase the heap size of ArcGIS Data Store
  2. Enable point-in-time recovery on ArcGIS Data Store
  3. Decrease the max connections during backups

Answer(s): B

Explanation:

To perform incremental backups using the webgisdr tool, point-in-time recovery must be enabled on the relational data store. This creates transaction logs needed for differential backups and aligns with best practices for enterprise-level backup strategies.

From Esri documentation:

"Incremental backups can only be used with a relational data store when point-in-time recovery is enabled. This enables transaction log capture needed for delta backups."

Option A is unrelated to backup functionality.

Option C is not required unless performance tuning is needed.


Reference:

ArcGIS Enterprise ­ Enabling Point-in-Time Recovery in ArcGIS Data Store for Incremental Backups



After upgrading, a GIS administrator tries to log in to Portal for ArcGIS using admin credentials. The portal site doesn't display correctly and an error is shown. Login fails.

What should the administrator do?

  1. Run portalscan.py
  2. Reinstall the ArcGIS Web Adaptor
  3. Clear the browser's cache
  4. Roll back the upgrade

Answer(s): C

Explanation:

After an upgrade, Portal for ArcGIS often changes web elements, scripts, and cached content. If the browser is using old cached files, the portal page may not render correctly, and authentication may fail. Clearing the browser cache ensures that new files are loaded.

From Esri documentation:

"After upgrading ArcGIS Enterprise, clear the browser's cache to ensure that all updated components and scripts are loaded properly."

Option A is a diagnostic tool, not a fix.

Option B may be excessive if the issue is simply browser cache.

Option D is not a standard troubleshooting step.


Reference:

ArcGIS Enterprise ­ Post-Upgrade Troubleshooting and Web Adaptor Behavior



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