Free CCSA Exam Braindumps (page: 18)

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Which of the following is NOT the step involved in strategic planning process?

  1. Develop strategic plan
  2. Develop specific plan
  3. Communicate the plan
  4. Monitor the plan

Answer(s): A



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The change that results in a need to change policies, procedures, staffing levels or goals refers to which change?

  1. Change in policy
  2. Change in technology
  3. Change in practices
  4. Change in expertise

Answer(s): B



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Change in moral environment says:

  1. require modifications of training policies or personnel rules
  2. change or increase areas of emphasis
  3. tightens controls and performance measures
  4. obtains and responds to feedback from external parties

Answer(s): C



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An organization-wide commitment to quality is called Quality control.

  1. True
  2. False

Answer(s): B






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