Financial CPSM Exam
Certified Professional in Supply Management (CPSM) (Page 4 )

Updated On: 1-Feb-2026

The process of accessing progress toward achieving predetermined goals is called:

  1. Efficiency evaluation
  2. Performance measurement
  3. Support center
  4. Professional development

Answer(s): B



What defines work scope, sets the expectations and defines the relationship between the organization and the service provider?

  1. Technology agreements
  2. Service level agreement
  3. Process level agreements
  4. Counterfeit analysis agreements

Answer(s): B



What involves selected practices and measurements that are compared from one organization to another?

  1. Benchmarking
  2. Flowcharting
  3. Process assessment
  4. Cultural reviews

Answer(s): A



A performance measurement and management document that records the ratings from an evaluation process is known as:

  1. Mark-board
  2. Scorecard
  3. Groove box
  4. None of the above

Answer(s): B



What refers to the set of electronic tools used by world-class organizations to generate, process, transfer, interpret and use information?

  1. Information technology
  2. Information transmittal
  3. Trend technology
  4. Information retrieval system

Answer(s): A



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