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A cloud provider is deploying a new SaaS product comprised of a cloud service. As part of the deployment, the cloud provider wants to publish a service level agreement (SLA) that provides an availability rating based on its estimated availability over the next 12 months. First, the cloud provider estimates that, based on historical data of the cloud environment, there is a 20% chance that the physical server hosting the cloud service will crash and that such a crash would result in 3 days of downtime before the cloud service could be restored. It is further estimated that there is a 100% chance that, over the course of the 12 month period, there will be various attacks on the cloud service, resulting in a total of 36 hours of additional downtime. Based on these estimates, the availability rating that needs to be published in the SLA is ___________________ (rounded to one decimal).Select the correct answer.

  1. 99.0%
  2. 99.4%
  3. 99.8%
  4. 99.9%

Answer(s): B



Which of the following statements are true about cloud-based IT resources?SELECT ALL THAT APPLY

  1. A cloud-based IT resource can exist as a physical or virtual IT-related artifact.
  2. A cloud-based IT resource resides inside a cloud environment.
  3. For an IT resource to be considered a cloud-based IT resource, it needs to be made directly available to cloud service consumers.
  4. For a cloud-based IT resource to be made available to cloud service consumers, it needs to be accessible as a cloud service agent.

Answer(s): A,B



Which of the following types of costs helps justify the leasing of cloud-based IT resources as an alternative to purchasing on-premise IT resources?SELECT ALL THAT APPLY

  1. cost of capital
  2. sunk costs
  3. integration costs
  4. up-front costs

Answer(s): A,D



The Limited Portability Between Cloud Providers challenge of cloud computing can occur when an absence of industry standards (or an absence of compliance to industry standards) requires that cloud consumers build cloud-based solutions to conform to proprietary requirements imposed by cloud providers. This makes it more difficult to move to new cloud providers in the future.Select the correct answer.

  1. True
  2. False

Answer(s): A






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