QUESTION: 17

Which one of the following is the second step in System Analysis?

Feasibility Study
Select an alternative
Recommendation Review
Analysis and Design

Answer(s): A

Explanation:

The second step in System Analysis is to conduct a feasibility study, which is an assessment of the technical, economic, legal, operational, and schedule aspects of the proposed system. A feasibility study helps to determine whether the system is viable, beneficial, and achievable within the given constraints and resources. A feasibility study also helps to identify the risks, costs, benefits, and alternatives of the system.

Reference:

1, 2, 3
1: Certified IT Manager (CITM) Course Outline, EPI-AP, page 9 2: System Analysis vs System Design - What are the Differences?, GeeksforGeeks, section "Differences between System Analysis and System Design" 3: Step Response of Second Order System - Online Tutorials Library, TutorialsPoint, section "Follow these steps to get the response (output) of the second order system in the time domain."

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QUESTION: 18

Which one of the following is the third step in System Analysis?

Feasibility Study
Select an Alternative
Recommendation Review
Analysis and Design

Answer(s): D

Explanation:

System analysis is the process of understanding and specifying the requirements of a system. The third step in system analysis is analysis and design, which involves creating models and diagrams to represent the system's structure, behavior, and interactions. Analysis and design also includes identifying and evaluating alternative solutions, and selecting the best one based on criteria such as cost, feasibility, and user satisfaction.

Reference:

Certified Information Technology Manager (CITM) - gaqm.org, Module 3 System Analysis and Design; CITM 305 - Systems Analysis and Design - Toronto Metropolitan University, Course Description and Sample Course Outline.

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QUESTION: 19

Which type of cost is considered as actual costs of analysis, design, and installation for the system?

Service cost
Maintenance cost
Operating cost
Development cost

Answer(s): D

Explanation:

Development cost is the type of cost that is considered as actual costs of analysis, design, and installation for the system. Development cost includes the expenses incurred during the planning, designing, building, testing, and deploying of a system. Development cost is usually estimated before the start of a project and is used to measure the feasibility and profitability of a system. Development cost is also used to monitor the progress and performance of a project and to control the scope and quality of a system.

Reference:

CITM Course Outline, Module 4, Corporate IT Strategy, page 9. CITM Training Course, Cost, page 14. CITM Certification Overview, Exam Information, Course Outline, Module 4.

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QUESTION: 20

Which type of cost is incurred due to routine maintenance and modifications?

Service cost
Maintenance cost
Management cost
Miscellaneous cost

Answer(s): B

Explanation:

Reference:

CITM Course Outline, Module 4, Corporate IT Strategy, page 9. CITM Training Course, Cost, page 14. CITM Certification Overview, Exam Information, Course Outline, Module 4.

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QUESTION: 17

Explanation:

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QUESTION: 18

Explanation:

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QUESTION: 19

Explanation:

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QUESTION: 20

Explanation:

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