Handling of warranty returns, process improvement team meetings and rework to meet customer expectations are all examples of business costs that are classified as________________.
Answer(s): B
At the very initiation of a project a Belt must develop a concise_______________ that states at a high level the area of concern and why it is important this issue be improved.
Answer(s): C
The English words used for the 5S’s are Sorting, Straightening, ______________, _______________and Sustaining. (Note: There are 2 correct answers).
Answer(s): B,C
An example of the waste of mismanaged Inventory is_________________.
Answer(s): D
In a Fishbone Diagram the 6M’s stand for Methods,___________ , Machine, Man, Mother Nature and Materials.
Answer(s): A
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