CompTIA
Checkpoint
ISC
HP
Dell
EC-Council
EXIN
Fortinet
ITIL®
Juniper
PMI
Microsoft
VMware
Avaya
Google
Salesforce
Amazon
Palo Alto Networks
Certiport
ISC2
All Vendors
  2. Home
  3. Exams
  4. Genesys
  5. GE0-806

Free GE0-806 Exam Braindumps (page: 9)

Page 8 of 22
PDF with 85 Questions

Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?

  1. Adherence section > Refresh Interval
  2. Adherence section >RefreshRate
  3. Adherence section > Refresh Time

Answer(s): B



Which of the following forecasts are staffing forecasts?
Choose 2 answers

  1. Average Handling Time Forecast
  2. Calculated Forecast
  3. Required Forecast
  4. Manually Interaction Volume Forecast
  5. Service Level Forecast

Answer(s): B,E



In order to successfully create and process a schedule which of the following applications are required to run?
Choose 2 answers

  1. WFM Configuration Utility
  2. WFM for Supervisors
  3. WFM Daemon
  4. WFM Builder
  5. Universal Routing Server

Answer(s): A,D



It is desired that multi-skilled Agents, when scheduled for an Outbound Activity, do not answer inbound calls and Emails. They will only work outbound calls, what is this feature called?

  1. Activity Set
  2. Task Sequence
  3. Exception Task Sequence
  4. Marked Time .

Answer(s): D






Post your Comments and Discuss Genesys GE0-806 exam with other Community members:

GE0-806 Discussions & Posts