You want to install one SIP Server and 3 Media Servers. You want to communicate with them directly using NET ANN. You also want each Media Server to support MOH, treatment and MCU. What will be the minimum number of VoIP Service DNs you have to configure to support this request?
Answer(s): A
Which header in the INVITE message will SIP Server analyze in order to select the proper geo- location for an inbound call?
http://docs.genesys.com/Special:Repository/sip81rn.html?id=c4d480e4-94a2-4cf8-ac24- 5ccf3ccb7759
You would like to record what the customer hears and says from the very beginning of the call to when it is terminated, regardless of whether or not an agent transferred the call, or created a conference, and so on. Which ON type should you use to enable recording?
If you need to choose a gateway at the same premise where the agent SIP endpoint is located to minimize network load for RTP traffic a£3 for VoIP media services, such as MCU, MOH or voice recording, which of the following is the best solution?
Answer(s): C
Which Genesys component is used to load balance between multiple SIP Servers?
http://www.genesys.com/resources/events/2012_gforce_barcelona_ed_day_sip_server_8_1.pdf (See the Page #15).
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