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Free Genesys Cloud Certified Professional - Implementation Exam Braindumps (page: 4)

Page 4 of 13
PDF with 68 Questions

How many types of Genesys Cloud Contact Center Licenses are available?

  1. 5
  2. 2
  3. 3
  4. 4

Answer(s): C


Reference:

https://help.mypurecloud.com/faqs/what-defines-a-billable-concurrent-user-for-genesys-cloud-contact-center-services/



You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

  1. Resend the invite.
  2. Add John to Genesys Cloud again so that a new invitation will be generated.
  3. Submit a ticket to Genesys Cloud support.
  4. Reset John’s password and let him know the password to log in with.
  5. Tell John to be patient and wait for the email to arrive.

Answer(s): A,B



What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

  1. Blackberry OS
  2. IOS
  3. Windows 10 mobile
  4. EOS
  5. Android

Answer(s): B,E


Reference:

https://help.mypurecloud.com/articles/download-mobile-apps-2/



What are the ways that you can place a call through Genesys Cloud? (Choose two.)

  1. Use the built-in Dialpad.
  2. Use the Make Call button.
  3. Use the Call History.
  4. Use the .NET Client.

Answer(s): A,C



Page 4 of 13



Post your Comments and Discuss Genesys Genesys Cloud Certified Professional - Implementation exam with other Community members:

Ron commented on August 28, 2024
Very informative
Anonymous
upvote

Ravindra Dakua commented on September 23, 2023
Nice link for study material
Anonymous
upvote